Shipping , Returns & Exchanges

Whilst we realise that it is very convenient to order online, we really encourage our customers to visit our boutiques so that you can try on the various styles and see which suit you best, and also so that you can see the colours and feel the fabrics.  If you are not able to visit us in Knightsbridge, please feel free to get in touch with us to set up a virtual appointment, so that we can take you through some different style options, discuss your requirements and advise you on which size would be best for you to order.

We also offer a sustainable Try Before You Buy Service via Toshi, for customers in London Zones 1- 6.

If you are not able to visit us in Knightsbridge or Burlington Arcade, please feel free to get in touch with us to set up a virtual appointment, so that we can take you through the different sizes available and advise you on which would work best for you, so that you can be sure you are ordering the correct size.  If you prefer, we would be delighted to send you additional pictures or videos of any products that you are interested in. 

We also offer a sustainable Try Before You Buy Service via Toshi for customers in London Zones 1- 6.

If you exchange an item or items purchased on-line through the lalagebeaumont.com website please let us know by email at info@lalagebeaumont.com as soon as possible and always within 7 days after you have received delivery of the goods. The returned goods must be received back by us within 14 days after you received delivery of the goods in order exchange the items.

Additional shipping charges may apply depending on your location. Please get in touch with the team for further information.

Please note that items that have been made as Special Orders or that have been altered to fit may not be exchanged.

Should you wish to return any items from your online order, please contact us within 7 days of receiving delivery.  Please make your own arrangements to return the goods to us at:

Lalage Beaumont

58 Beauchamp Place

London SW3 1NZ

All returns should include your name and address within the package and be sent by a service that requires a signature on receipt.  Please retain proof of posting for your own protection and we recommend that you insure the return shipment, as you will be liable for loss or damage until the goods are back in our possession.

The returned goods must be received by us within 14 days after you received delivery in order to guarantee a refund. If for any reason you are unable to return the goods to us within this time frame, we may be able to accept returns at a later date, as long as we have been notified within 7 days, but this will be at our discretion. Outside this timing we are not able to offer refunds but may in some circumstances offer a credit note, which would be held on your account for up to 2 years. 

We are only able to refund goods returned unworn and in their perfect, original condition, ideally in the original packaging.  Returned goods for either exchange or refund that are damaged or soiled, cannot be accepted and will not be refunded.  

Refunds will be issued within 14 days of receipt of the returned goods and can only be made to the credit or debit card used to make the original purchase.

(Please note that items that have been made specially for you, or that have been altered to fit, cannot be returned or refunded.  Deposits paid for Special Orders cannot be refunded once the item has been put into work.)

Please contact us if you have any questions, we would be more than happy to help.

Tel: +44 (0) 207 584 9977 | WhatsApp +44 (0) 7709 128 304 | Email: info@lalagebeaumont.com

For orders received from outside the UK:

Should you wish to return any items from your online order, please contact us within 7 days of receiving delivery and we will arrange collection of our order.  If we are not advised that you wish to return the goods within 7 days or receipt, refunds will be at our discretion. Returns charges must be paid by the customer, which will be quoted upon arranging the return.

Please pack the goods you are returning carefully, using the original packaging wherever possible.  We are only able to refund goods returned unworn or unused and in their perfect, original condition.  Returned goods for either exchange or refund that are damaged or soiled, cannot be accepted and will not be refunded.

Refunds will be issued within 30 days of our receipt of the returned goods and can only be made to the credit or debit card used to make the original purchase.

(Please note that items that have been made specially for you, or that have been altered to fit, cannot be returned or refunded.  Deposits paid for Special Orders cannot be refunded once the item has been put into work.)

Please contact us if you have any questions, we would be more than happy to help.

Tel: +44 (0) 207 584 9977 | WhatsApp +44 (0) 7709 128 304 | Email: info@lalagebeaumont.com

To make worldwide shipping easy, we have included duties and taxes in the product price where possible. Duties and taxes will be included and shown at the Checkout for the following countries:

Middle East:

Kuwait, Qatar, UAE, Saudi Arabia

US

Europe

Austria, Belgium, Bulgaria, Channel Islands (Guernsey and Jersey), Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Republic of Latvia, Lithuania, Luxembourg, Malta, Slovakia, Slovenia, Spain, Sweden, Switzerland, Norway, Poland, Portugal, Monaco, Netherlands,

ROW
Argentina, Australia, Canada, Chile, China, Colombia, India, Japan, Korea, Mexico, New Zealand, Puerto Rico, Romania Singapore, Taiwan, Thailand